Fresh complaints over electricity bills: Sonamura residents angry over added charges

Anger and dissatisfaction have once again surfaced among ordinary people over electricity bills, with consumers alleging that various charges are being added to their bills.

When they ask about it, consumers allege, the electricity department offers a variety of explanations.

A section of consumers say that certain charges, which had been stopped for a while because of a problem, have been deducted again from October. They claim the department has told them the same.

But many consumers are confused about why the charges are being levied again and how they are calculated. They allege that because the problem has never been resolved for good, ordinary people are repeatedly facing the same hardship.

Consumers are asking when there will be transparency over these extra charges, and how long the hardship will continue. Residents have demanded that the matter be clarified quickly and their complaints properly resolved.